FAQ
How do I place an order?
Browse our curated collection and add your favorite pieces to the cart. Once you're ready, proceed to checkout and follow the simple steps to complete your order.
Do you offer Cash on Delivery (COD)?
Yes, we offer COD across the UAE for your convenience.
When will I receive my order?
Orders are processed in 2-4 business days and typically delivered within 2-5 business days across the UAE. You'll receive tracking details once dispatched.
Are all products ready to ship?
Yes, all items listed on our website are in stock and ready to ship unless marked otherwise.
Can I return or exchange a product?
We do not accept returns. Exchanges are accepted only for wrong or damaged items reported within 24 hours of delivery. Please refer to our Returns Policy for full details.
Are your products handmade?
Yes. Our sarees and jewelry are handpicked from artisan clusters and crafted using traditional methods, preserving India's rich heritage.
How do I care for my saree or jewelry?
Each order comes with a care card to help you preserve the beauty and longevity of your pieces.
Can I make changes after placing an order?
If your order hasn't been dispatched, we may be able to assist. Please contact us as soon as possible via WhatsApp.
Do you offer international shipping?
Yes we are shipping world-wide.
Couldn't find your answer?
We're here to help. If you couldn't finf the information you were looking for, please reach out to us directly. Our tram is eager to assist you.